Blackboard Support Information

Blackboard Learn is the course management system used to deliver courses at Trinity College. Blackboard Learn is not to be confused with NetLearning, ATI Testing, or CareCast Testing.

Forgot Password?

• go to https://unitypointhealth.blackboard.com

• Click on the Forgot your Password (located in the bottom right-hand corner)
• Choose either the username option or the email address option. (Only fill out info for one or the other or the system will not let you continue)
• Your username is your full Trinity College email address (for example jane.doe@trinitycollegeqc.edu)
• Your name is whatever it was in the CAMS system (In some cases this will be a shortened version of your official name, for example Bill instead of William)
• Click submit
• A password reset will be sent to your email address
• Follow the directions contained within the email to reset your password and to login

Technical Support

Online Technical support is available at: https://en-us.help.blackboard.com/Learn/9.1_2014_04/Student

You may also contact Mat Oles at (309) 779-7814 or mathew.oles@trinitycollegeqc.edu for additional technical support.